NQA ISO 9001 E‑Learning Introduction Training E-Learning (Quality)

Level 1 – Introduction

This course is the essential basis for understanding the international standard for Quality Management Systems - ISO 9001:2015 through a review of the standard. From this course, you will understand the fundamentals of the standard and what each clause means. It is a great starting point to develop into other courses such as introduction and implementation, internal auditor or lead auditor courses. See our Journey Guide for more information.

Available dates and venues

- +VAT per delegate

Course aims

The e-Learning course is aligned to the structure of ISO 9001:2015 and is presented in four parts. These are:

Part 1: Fundamentals. This explains the definitions and concepts required to understand the thrust of ISO 9001:2015 and quality management

Part 2: Strategy. This introduces the front end of the standard which sets out the basis for implementing the quality management system

Part 3: Implementation. This presents the core of ISO 9001 which is where the bulk of its process, product and service based requirements are contained

Part 4: Evaluation & Improvement. This describes the methods and expectations relating to continual improvement of the management system.

What will I learn?

  • How to describe the fundamental principles and concepts of quality management. 
  • Understand the structure, content and purpose of ISO 9001 - including Annex SL common structure, manage quality of products and services, improve organizational performance.

  • How to explain the process model approach and its essential role within ISO 9001 - headline clause requirements and the role of the PDCA.

  • How to summarise the underpinning principles and concepts of quality management - definitions of quality and quality assurance, 7 management principles and fundamentals of process approach and risk based thinking.

Is this course right for me?

This course is aimed at:

  • Anyone who wishes to understand and introduce a quality framework into their organisation.
We recommend taking up to half a day to complete the NQA E-Learning courses, but users may take more or less time depending upon their own needs and learning styles.

Are you wondering which type of NQA training course is most suitable for you? Our Journey Guide will point you in the right direction.

Get in touch & receive updates

To discuss your training requirements call now on 0800 052 2424 or email us via our contact form choosing 'training' as your enquiry type.